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MyFoodMate AI
Privacy

Exporting and deleting your data

Updated October 2, 2026

Contents

Your entries are yours. You can take them with you in a file at any time, and if you decide to leave for good, you can delete your account along with your data.

How to export your data

  1. Open Profile → Export data.
  2. Choose the period: 7 days, 30 days or all.
  3. Tick what to export:
    • diary entries: date, meal, dish, weight and nutrition, with dish ingredients on a separate sheet;
    • water: how much you drank each day;
    • weight: every measurement with its date;
    • favorites and my dishes, with their nutrition;
    • the chat with the nutritionist: messages from your chat with the bot.
  4. Tap "Export".

The file arrives as a message in your chat with the bot within a few seconds: in the chat, not in the app. It is a single Excel workbook with a sheet for each section. It opens in Excel, Google Sheets and Numbers.

If the file does not arriveCheck that you have not blocked the bot: a blocked bot has no way to send you files. You can export up to three times an hour, which is enough to change your mind and tick other sections.

How to delete your account

Open Profile → Delete account and data and confirm with "Delete and block".

What happens:

  • your profile, diary, weight measurements, water, favorites and target history are deleted immediately and cannot be restored;
  • your MyFoodMate AI account is blocked. If you come back, the app starts from the very first introduction, with none of your old entries;
  • free features you have already used up are not restored: deletion does not reset them;
  • your messenger account itself is not affected in any way.
What remains after deletionFood photos are not deleted but unlinked from your profile and kept in anonymised form, with no connection to you or your diary. If you want to keep your entries, export them to a file first.

They are used only to improve recognition, as described in the privacy policy.

If something went wrong or you have questions about your data, contact support: the contacts are in the app's profile and in the site footer.